Shipping Policy

At Nagpal Boutique, we are committed to delivering your orders safely and on time.

Order Processing

• All orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During festive seasons, sales, or high-demand periods, processing times may be slightly extended.

Shipping & Delivery

• We offer shipping across India.
• Free shipping is available on eligible orders.
• Estimated delivery time is 3–7 business days depending on the delivery location.
• Remote or non-serviceable areas may require additional delivery time.

Order Tracking

• Once your order is shipped, tracking details will be shared via WhatsApp, SMS, or email.
• Customers can use the tracking number to monitor their shipment status.

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

• Weather conditions.
• Natural disasters.
• Public holidays.
• Courier partner issues.
• Government restrictions or unforeseen circumstances.

Nagpal Boutique shall not be held responsible for delays caused by such factors.

Incorrect Shipping Information

• Customers are responsible for providing accurate shipping details.
• Orders delayed or returned due to incorrect addresses or contact information may incur additional shipping charges for re-dispatch.

Damaged Packages

• If the package appears damaged at the time of delivery, please record a video and contact us immediately.
• A complete unboxing video from the sealed package opening is mandatory for any damage claim.